Recruitment terms

  1. Parties

    These terms are between Happy HR Pty Ltd (ABN 16 918 018 473) trading as Happy HR (Happy HR/we/us/our) and the Client Employer (you/your) and specify the terms upon which Happy HR will provide services to you unless new Terms and Conditions are notified to you in writing.

  2. Acceptance of terms and conditions

    You will be taken to have accepted these Terms and Conditions once you have provided us with a job briefing via phone/email or our website (booking).

  3. Total Employment Cost (TEC)

    Total employment cost is defined as the sum of all cash and non-cash benefits employees receive including but not limited to:

    • Annual taxable salary
    • Flexible benefits (eg salary sacrifice, car, leave loading, bonus, commissions, allowances)
    • Non-flexible benefits (eg employer superannuation)
  4. Payment Obligations

    The total cost of a recruitment campaign is $3,995.00 + GST for roles under 59.9K TEC, $4,995.00 + GST for roles between $60.0K and $79.9K TEC and $5,995.00+GST for roles $80.0K and $99.9K TEC, $6,995.00+GST for roles above $100.0K TEC is payable.

  5. Engagement

    Engagement is deemed when you have offered a role and they start work for your organisation. In the event of non-payment of its fees, Happy HR reserves the right to pass on and collect any fees or charges incurred in the collection of the outstanding debt including any legal or collection agency costs. All invoices are payable within fourteen (14) days of their date by paying via the recruitment payment tab under settings within the Happy HR platform or by invoice as agreed.

  6. Your obligations

    You will make contact with Happy HR within two (2) working days of receiving the candidates and inform Happy HR of which candidate/s you want to interview.

    You will notify Happy HR at the time of booking of any candidates that have previously been considered for the vacancy and rejected by you

    If you or a third party source candidates during the campaign and we also provide them to you on a Happy HR shortlist, they will be deemed a Happy HR candidate such that the Happy HR fee is due and payable (to the extent permitted by law).

    If a candidate is placed into your business within 18 months of you the client employer receiving a CV from a Happy HR campaign the full payment will be payable.

    You agree to give exclusivity on the role for a period of 20 working days

  7. Guarantee

    On successful placement (engagement) from a Happy HR shortlist you are entitled to a three-month Guarantee. In the event that the client terminates the engagement of the candidate for reasons of non-performance within the guarantee period (12 weeks) and provided that:

    • The client notifies Happy HR within 7 days of the termination of engagement.
    • The termination is not due to redundancy or other business rationality.
    • All fees have been paid in accordance of these terms and conditions.
    • Happy HR will provide a replacement shortlist (once only) for the role as originally briefed. This replacement will be recruited at no cost to the client (additional advertising over and above the standard Happy HR service will be invoiced by agreement). If a replacement is not required then the hire fee shall be carried forward as a credit against any future recruitment assignments for the same role.  This credit is valid for 12 months from the date of issue. Where the scope of the role and its responsibilities change from the original brief, an additional 50% of the original fee is payable.

  8. Privacy

    You are required to respect and protect the privacy of the candidates always. Happy HR is not liable for any claim arising from your dealings with the candidate and the candidate's personal information. We will advise all candidates shortlisted for the vacancy of information that we or they may require to adequately assess their interest in and suitability for the vacancy. This may include information relating to your identity, the remuneration offered for the vacancy, the location of the vacancy and a description of your organisation. This information may be provided to candidates, including those who then elect not to proceed with their application for the vacancy.

  9. Our obligations and Relationships with you regarding Anti-Discrimination Laws

    In deciding which candidates will be selected for the shortlist, we will not discriminate against a candidate on any of the following attributes: age, breastfeeding, carer or parental status, an irrelevant criminal record, impairment, gender identity, industrial activity, lawful sexual activity, marital status, physical features, political belief or activity, pregnancy, race, religious beliefs or activities, sex, sexual orientation or personal association with a person who is identified by any of the attributes listed in this paragraph. We remind you that to do so is unlawful, and you do not act as our agent in offering or refusing to offer any candidate employment.

  10. Acceptance

    When you register a role with us using the Happy HR platform by clicking the tick box you fully agree, understand and acknowledge the Happy HR Recruitment terms and conditions. You also acknowledge that you are an authorised person and can accept the Happy HR Recruitment terms & conditions on behalf of the company.